You are welcomed to give the therapist a cash tip at the time of your service. It’s not expected or required. If you wish to add a gratuity to your credit card invoice, please notify us and we’ll adjust it accordingly.
Visa, MC, and Discover credit cards and checks are accepted. If using a credit card a Paypal invoice will be sent to you for payment in advance of services. Checks can be mailed before the event however you may also give the check to a designated therapist at the event.
We understand life can get in the way of you and your scheduled massage. Anything from traffic to conference calls to just plain old forgetting. In our commitment to providing great massage service and because we respect our massage therapists’ time, we ask the following: Please arrive at least 2-3 minutes before your scheduled session to take full advantage of your massage time. This will allow for a relaxed experience. If late arrival is inevitable, your session will be shortened to allow the therapists to remain on schedule. No refunds will be given.
Cancellations received between 72 and 48 hours before a scheduled appointment are eligible for a 75% refund, and cancellations received less than 48 hours before a scheduled appointment are eligible for a 50% refund. Additionally, events with 5 or more therapists that have been booked and confirmed, will incur a 10% non-refundable fee for any cancellation, at any time. No refunds will be provided for deposits or cancellations received less than 24 hours before a scheduled appointment.
No. You are fully clothed during your session however your therapist may ask if you could remove a jacket or obstructive jewelry.
No oils or creams are used in your session.
We don’t need much space however a designated area like a nice office or conference room would work well.
The PSMB team will arrive 15-30 minutes early to your location.An extra office, room or designated area is needed for the duration of our appointment. We provide all the necessary equipment including the massage chairs and relaxing music. We will provide a standard, required waiver for your guests to sign just prior to their session.
